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Microsoft Dynamics CRM 2011 Official Training Courses

Microsoft Dynamics CRM

There are six core courses for CRM 2011, two of which have directly associated exams and the remaining four go together to prepare for the Applications exam.

In addition there are several other courses which do not lead directly to accreditation but will improve your knowledge and in-depth understanding of certain topics.

The six main courses are:

  • 80296: Microsoft Dynamics CRM 2011 Installation and Deployment (2 days leading to exam MB2-867)
  • 80294: Microsoft Dynamics CRM 2011 Customization and Configuration (3 days leading to exam MB2-866)
  • 80290A: Marketing Automation in Microsoft Dynamics CRM 2011 (1 day)
  • 80291A: Sales Management in Microsoft Dynamics CRM 2011 (1 day)
  • 80292A: Service Management in Microsoft Dynamics CRM 2011 (1 day)
  • 80293A: Service Scheduling in Microsoft Dynamics CRM 2011 (1 day - four combined courses leading to exam MB2-868

Other courses currently available for CRM 2011 include:

  • 80289: What's New in Microsoft Dynamics CRM 2011 (1 day)
  • 80442: Introduction to Microsoft Dynamics CRM 2011 (1 day, aimed mainly at end users)
  • 80444: Workflow and Dialog Processes in Microsoft Dynamics CRM 2011 (1 day for everything you need to know about building 2011 processes)

Meteor IT can offer you training on a private, one-company basis in all of these courses using Microsoft Offical Courseware (MOC).

If you prefer, we can develop a bespoke course to better suit your needs, or provide in-house hands-on training in your own environment.

We are also happy to work with other Microsoft Partners on a freelance basis delivering training to your customers as part of a CRM 2011 implementation or to provide MOC training on behalf of a CPLS.

In addition to training, Meteor IT also offer consultancy services to help you decide how to take your CRM deployment forward and can carry out the customisations that you need to achieve your aims.

Contact us to find out how we can help you to get more from Microsoft Dynamics CRM.

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